Mobile & Online Ordering

Let Customers Order & Pay From Wherever They Want

Today’s customers love the convenience of ordering from their phones as well as click-and-collect and home delivery — and maybe also earn rewards at the same time? With Syrve, you can broaden your appeal using apps, websites and direct connections with popular food delivery services.

Key Benefits

  • Offer greater convenience: Let your customers order ahead on their phone – from brands, aggregators, your own app or an elegant website
  • Choose the delivery model that’s best for you: Connect directly to Deliveroo, Uber Eats, JustEat – or manage your own drivers easily
  • Reduce costs: Use our delivery platform and take orders directly into your POS with no middleware fees. Manage all orders via a single pipeline on your Syrve platform
  • Gain total control: View online orders, get real time updates, track sales and have all data appear automatically in your accounts

Key Capabilities

Quickstart menu publishing & website
Mobile ordering app
Online ordering
Promotions & loyalty
Third-party delivery integrations
Driver management

Quickstart menu publishing & website

With Syrve, you don't need an expensive web solution that takes weeks to build. You can get up and running in minutes with QR codes — or develop a mobile-friendly online menu quickly. Customers can check out your menu in-store or browse remotely. With Syrve, it's simple to offer speed and convenience.

Key Benefits

  • Extend your reach and increase revenues: Attract and win the loyalty of new customers
  • Hit the ground running: Take advantage of a quick and easy set-up
  • Free QR code menu: Let customers browse an online menu in-store or place telephone orders
  • Get online quickly: Create an online presence with a simple website builder, adding your brand. Offer online payments too (subscription and processing fees apply)

Mobile ordering app

Having your own elegant app — that's a convenient go-to destination for hungry customers — doesn't need to cost a fortune. With Syrve and QikServe, you can launch your own Android and iOS compatible app quickly and add a new revenue stream, or we can enhance your existing app.

Key Benefits

  • Increase sales by offering greater convenience: Let customers order and pay from their phone, from anywhere, before food is collected or delivered (subscription and processing fees apply)
  • Reduce costs and boost accuracy: Inject orders directly into your Syrve platform with no rekeying necessary. Manage all your orders in one place
  • Offer an elegant, ultra-fast experience: Ensure your app stays on people’s phones so they are inclined to order the same way again
  • Know your customers better: Get online insights into customer behaviour

Online ordering

Some customers prefer apps, others order from websites. With Syrve and QikServe, you can ensure that all your bases are covered. You can complement your mobile app with an integrated web-based platform that's branded in your corporate colours and injects your orders directly into the same Syrve production funnel.

Key Benefits

  • Sell online quickly: Launch a new presence at speed — or we’ll integrate with your existing website
  • Be versatile: Support different opening times, menus, products and pricing
  • Offer a great experience: Use tech that’s fully responsive and has cross-browser support
  • Increase loyalty and revenue: Promote your website and offers using your social media channels

Promotions & loyalty

It's important for restaurants to build on great customer experiences — and develop deeper connections that reward loyalty. With Syrve, you can create a wealth of different rewards in platform or link directly with some of the market's most popular programs, from the likes of YoYo, 5Loyalty, Como and LoyaltyPlant.

Key Benefits

  • Boost sales: Encourage loyalty and reward lifelong customers in a highly- competitive marketplace
  • Pick the right features for your business: Choose from discounts, gifts, combos, rewards, referrals, birthday offers, account top-ups, SMS balance checks, or a combination of these
  • Differentiate between audiences: Target new customers and encourage them to become regulars
  • Stay in close touch: Alert customers to the latest offers with push notifications

Third-party delivery integrations

Connecting with some of the world's top delivery platforms can enable you to reach vast new audiences. With Syrve, the experience can be smooth and seamless, as new orders arrive in your system automatically. Our onboarding experts will help you set up your menus and pricing, so you can optimise revenue.

Key Benefits

  • Take your business to the next level: Extend your reach and increase revenues
  • Integrate directly with no middleware fees: Connect with Deliveroo, Uber Eats and Just Eat
  • Launch quickly: Use our Open Web API for fast integration and the Deliverect App connector platform
  • Stay agile and competitive: Publish menu updates, add new items and update specials within Syrve — and watch as your changes roll out automatically across all channels

Driver management

Some restaurant businesses want to take more control and keep delivery in-house. With Syrve, you've got the tools to maximise margin and ensure quality — from the moment orders arrive, to when food reaches the doorstep. You can plot routes efficiently, track drivers, and guide them with an app.

Key Benefits

  • Protect your margins: No third-party aggregator commission fees
  • Manage quality of service: Stay in control of the guest experience
  • Have full oversight: Everything is placed, processed and paid for within Syrve
  • Deliver food on time: Use top tools to track and manage your own driver fleet

FAQ's: Your Questions Answered

What’s the benefit of online/mobile ordering?

One of the biggest advantages of online & mobile ordering is that you can effectively eliminate queues building up at the tills in your bar or restaurant. A mobile-friendly website or app will make it easy for customers to order and ensure that you never lose a customer.

How do I build a website with Syrve?

Launch your website in just 20 minutes with Syrve. Simply build your menu, create a website in QR mode and link to your menu, and publish your QR codes per store.

Can I enhance my website?

Of course! While a simple menu is all you need to start accepting online orders, you can enhance your site with images, descriptions, tags, allergens, and nutrition data.

Will my customers be able to use my app?

Yes. Syrve helps you to build apps that are compatible with Android and iOS devices, so whichever option your customers prefer, they can use your app with ease.

What happens when a customer places an order online?

When an order is placed, it’s entered directly into your Syrve platform and fired straight to your kitchen, ensuring a seamless order flow right through from start to finish.

Is it costly to offer online and mobile ordering?

Syrve is designed to make mobile and online ordering more cost-effective than ever before. From simple eCommerce solutions to get up and running quickly to more sophisticated options, Syrve can support your needs.

Do I need any tech experience?

None at all. With Syrve, you don’t need a complex web solution to enable your customers to order online. You can get set up quickly with personalised guidance from Syrve staff.

Syrve In Action

Catch a glimpse of Syrve in action and see how our POS is helping independent boutique coffee shop, CoffeeDiem, focus on growing their business, confident that day-to-day operations are being managed efficiently and effectively with Syrve.

Flexible Pricing, Stay in Control

Say goodbye to fixed long-term contracts and hidden fees, with Syrve you benefit from flexible, pay-as-you-go (PAYG) plans that scale with your business.

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Experience The Future Of Operations

Our team will listen to your objectives – and explore where Syrve can help you to transform. It could be an exciting conversation ahead.

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