Enable everyone to perform at the top of their game, working seamlessly as one team, every day.

The Challenge:

• Friction between serving staff and the kitchen
• Delays and service quality issues with customers
• Varying staff performance

Common Issues:

Restaurants can make simple changes that improve productivity dramatically. It’s important to overcome communication problems and issues that can snowball into costly dramas. Your operation needs to run smoothly, so staff and customers get a better experience.

Understanding the complexity:

Let’s start by examining your current operations:

• Are customers getting frustrated by food arriving late?
• Do mistakes happen with ordering?
• Is it easy for servers to see the status of orders?
• How do you store and share recipes within the kitchen?
• How are your kitchen prep plans created?
• Does your team find inventory checks to be laborious?
• Is it hard to enforce company standards, safety and best practice in all areas of your business?
• Can you identify star players in your team and reward success?
• Is it easy to check your restaurant’s KPIs in real-time?
• Can you easily compare different stores in your chain?

These questions will help to uncover the best answers.